Our Services
Innovative solutions adapted for MSF operations
Our program applies a user-centered design methodology to deliver services that are accessible and usable by all. We collaborate with third-party providers to develop solutions with leading edge technology.
![](https://telemedhub.org/wp-content/uploads/2023/10/Asset-24-1024x730.png)
- Cloud-based platform, available on web & mobile
- Available to healthcare professionals in MSF projects around the world
- Receive written advice from a specialist within 24 hours
- Minimal equipment required: a computer & internet connection
- Provided by PARSYS Telemedicine
![](https://telemedhub.org/wp-content/uploads/2023/10/MicrosoftTeams-image.png)
- Cloud-based application, available on web & mobile
- Available to all MSF staff around the world
- Discuss sensitive information and share files with colleagues securely
- Minimal equipment required: a computer/mobile & internet connection
- Provided by Celo Health
![](https://telemedhub.org/wp-content/uploads/2023/10/Asset-26-1024x911.png)
- Available as an add-on to the Case Management service
- Designed for projects with several cases of the same specialty
- Discuss complex cases in real-time with a custom-matched specialist
- Minimal equipment required: a laptop & internet connection
- Secure videoconferencing tool from Microsoft
Our Commitments
![](https://telemedhub.org/wp-content/uploads/2023/03/Icon28.png)
COMPLIANCE
Compliant with GDPR and HIPAA regulations
![](https://telemedhub.org/wp-content/uploads/2023/03/Icon19.png)
COMPATIBILITY
Available on Windows, MacOS, Android, and iOS
![](https://telemedhub.org/wp-content/uploads/2023/03/MSF_Telemedecine_Icons_SCREEN_AVAILABILITY-1-3-1.png)
AVAILABILITY
24/7 access to Telemedicine platforms
![](https://telemedhub.org/wp-content/uploads/2023/03/Icon3.png)
ACCESSIBILITY
Services and support available in English and French
![](https://telemedhub.org/wp-content/uploads/2023/03/Icon12.png)
USABILITY
Simple, intuitive, and easy for everyone to use
![](https://telemedhub.org/wp-content/uploads/2023/03/MSF_Telemedecine_Icons_SCREEN_TRAINING-1-1-1.png)
TRAINING
Dedicated support and training during onboarding journey
![](https://telemedhub.org/wp-content/uploads/2023/03/MSF_Telemedecine_Icons_SCREEN_SUPPORT-1-3-1.png)
SUPPORT
Continuous and easy access to support services
Services in Action
![A strange bump on a newborn’s eye](https://telemedhub.org/wp-content/uploads/2023/04/MSB130501High-2.jpg)
A strange bump on a newborn’s eye
Collaboration among specialists helped identify the cause of a strange lump on a newborn’s eye.
![Tied legs](https://telemedhub.org/wp-content/uploads/2023/04/MSB164304High.jpg)
Tied legs
In Central African Republic, two girls were admitted for medical care on the same day, reporting they had suddenly started having difficulty walking.
![Diverse food is crucial](https://telemedhub.org/wp-content/uploads/2023/04/MSB142161High.jpg)
Diverse food is crucial
A young child suffers from joint pain. With the MSF team on site and the support of a radiologist, they were able to diagnose and treat the child.
![Head to toe examination is key!](https://telemedhub.org/wp-content/uploads/2023/04/MSB155120High-300x200.jpg)
Head to toe examination is key!
A baby born prematurely suffers from recurrent low blood sugar. Collaboration between the on-site medical team and the telemedicine pediatrician improved the health outcomes of this baby.
![Teamwork for an accurate diagnosis](https://telemedhub.org/wp-content/uploads/2023/04/MSB164280High.jpg)
Teamwork for an accurate diagnosis
A three-day-old male baby was brought to an MSF clinic in Somalia for evaluation, owing to a chest deformity and abnormal chest motions.
![Multidisciplinary approach for better outcomes](https://telemedhub.org/wp-content/uploads/2023/04/MSB119625High-300x200.jpg)
Multidisciplinary approach for better outcomes
A three-year-old female child, dangerously underweight presented at an MSF clinic in Yemen with severe symptoms.
Our services are provided by
![](https://telemedhub.org/wp-content/uploads/2023/10/LOGO-PARSYS-Sans-fond-gris.png)
![](https://telemedhub.org/wp-content/uploads/2023/10/Celo-Logo-no-background-1024x295.png)
What is Telemedicine?
MSF’s Telemedicine program helps healthcare professionals collaborate, share knowledge, and improve patient outcomes.